📧 to Trevor Garrison

I will adhere to your guidance to "fall behind on payment" so that it can go to a special collection department in order to trigger what I've already been trying to do for several months. 

If this affects my business credit profile, I will provide them a copy of this and prior correspondences to preserve my good standing. 

The fact that a regulated financial institution does not empower local branches to complete simple financial tasks is unreasonable and absurd.