📧 to Maria Rascon

Maria,

Your most recent reply avoids the substance of my complaint. To be clear: I have already provided the relevant timeline and evidence in my prior emails (attached again here for convenience). Chase reported a business account to my personal credit profile, years after it was opened, and only in the midst of this ongoing dispute. That action appears retaliatory and raises serious compliance concerns.

You asked “what number” I have in mind. The number is zero. I will not negotiate from a position that begins with Chase violating consumer protection norms and damaging my credit standing. If Chase believes its actions were lawful, it must provide receipts and documentation. Otherwise, I will take this matter up directly with the credit reporting agencies, federal regulators, and, if necessary, through the courts.

Please understand that my time is limited as I work to recover from the delays Chase’s actions have already imposed on my business. This is your opportunity to resolve the matter in good faith.