📧 to Chase Executive Office
Dear Chase Executive Office,
This email clarifies our phone conversation of November 28th regarding Case #ECW250627-07428.
During our call, I mistakenly stated December 6th as a deadline. To be clear: my written demand letter of November 12, 2025, established November 26th as Chase's deadline to respond. That deadline passed without the written resolution I required. Your verbal statement that Chase is "still researching the matter" is unacceptable given:
Nearly one full year of Chase "researching" while my credit deteriorated
My explicit September instructions to remove Maria Rascon from this matter, which Chase ignored
Chase's pattern of delay tactics while submitting my loan for SBA repurchase nine days before the restructuring deadline
I will accept the terms outlined in my November 26th letter through December 6, 2025, as a final courtesy. After December 6th, I will proceed with federal litigation and supplemental regulatory complaints as detailed in my demand letter.
I require written confirmation of Chase's acceptance or rejection of these terms - not additional "research" or phone calls - by December 6, 2025.